Application Engineer - Site Reliability Engineering

About Us:

We are an esteemed IT consultancy firm founded by experienced SAP Basis consultants, boasting a rich portfolio of over 40 satisfied clients. Our sterling reputation in the industry has propelled us to diversify our offerings, consistently striving for excellence in every project we undertake.

 

Role Overview:

As a Senior Application Engineer, you will play a critical role in ensuring the reliability, availability, and performance of our applications and infrastructure. Working closely with cross-functional teams, you will be responsible for managing and resolving production incidents, participating in change management activities, and continuously improving and automating procedures to enhance operational efficiency. 

Key Responsibilities:

Effectively manage and resolve production incidents, ensuring minimal disruption to business operations and compliance with SLAs.

Collaborate with development, sysadmin, DBA, and networking teams to participate in change management activities, including application and infrastructure changes, deployments, and upgrades.

Maintain up-to-date documentation of applications, including architecture, procedures, and operational requirements, to facilitate knowledge sharing and ensure operational continuity.

Monitor applications and infrastructure effectively, proactively identifying and addressing performance issues, capacity constraints, and potential security vulnerabilities.

Control load capacity for applications, optimizing resource utilization and ensuring scalability and reliability.

Contribute to the continuous automation and improvement of existing procedures, leveraging scripting languages such as Shell, Python, and PowerShell to enhance operational efficiency and reduce manual effort.

Collaborate with development teams to define the architecture of new applications, ensuring alignment with infrastructure standards and best practices.

Manage backup data and conduct regular restoration tests to ensure data integrity and availability in disaster recovery scenarios.

What you'll need to succeed:

6+ years of experience in similar roles, with a strong technical background in both Linux and Windows environments.

Experience with industrial schedulers such as BMC/Control-M, along with proficiency in scripting languages like Shell, Python, and PowerShell.

Knowledge of web server technologies including JBoss, TomCat, Apache, or IIS, and experience with databases such as Oracle, SQL Server, and MySQL.

Familiarity with monitoring tools such as Zabbix or Grafana, and good networking knowledge including LDAP, Firewall, Reverse proxy, Active Directory, and Kerberos.

Experience with infrastructure backups and data restoration processes, ensuring data integrity and availability.

Proficiency in English (minimum B2 level) is mandatory, with Portuguese and French language skills considered a plus.

DevOps mindset with the ability to thrive in a demanding and fast-paced environment, adapting to evolving requirements and priorities.

Knowledge of Kubernetes and Openshift is a plus, along with a willingness to learn and evolve in line with emerging technologies and industry best practices.

Strong communication skills, with the ability to effectively collaborate with cross-functional teams and stakeholders.

Ability to work well in a team environment, demonstrating leadership, initiative, and a proactive approach to problem-solving.

Why join our team?

Experience a dynamic environment that encourages initiative and autonomy.

Opportunity for continuous on-the-job learning and personal growth.

Embrace a robust company culture.

Pathways for professional development and advancement.

Location

Porto Area | Hybrid

As an employee of our company, you will collaborate with each department to create and deploy disruptive products. Come work at a growing company that offers great benefits with opportunities to moving forward and learn alongside accomplished leaders. We're seeking an experienced and outstanding member of staff.

This position is both creative and rigorous by nature you need to think outside the box. We expect the candidate to be proactive and have a "get it done" spirit. To be successful, you will have solid solving problem skills.

Customer Relationship
Personal Evolution
Autonomy
Administrative Work
Technical Expertise

Responsibilities

  • Lead the entire sales cycle
  • Achieve monthly sales objectives
  • Qualify the customer needs
  • Negotiate and contract
  • Master demos of our software

Must Have

  • Bachelor Degree or Higher
  • Passion for software products
  • Perfect written English
  • Highly creative and autonomous
  • Valid work permit for Belgium

Nice to have

  • Experience in writing online content
  • Additional languages
  • Google Adwords experience
  • Strong analytical skills

What's great in the job?


  • Great team of smart people, in a friendly and open culture
  • No dumb managers, no stupid tools to use, no rigid working hours
  • No waste of time in enterprise processes, real responsibilities and autonomy
  • Expand your knowledge of various business industries
  • Create content that will help our users on a daily basis
  • Real responsibilities and challenges in a fast evolving company
Our Product

Discover our products.

READ

What We Offer


Each employee has a chance to see the impact of his work. You can make a real contribution to the success of the company.
Several activities are often organized all over the year, such as weekly sports sessions, team building events, monthly drink, and much more

Perks

A full-time position
Attractive salary package.

Trainings

12 days / year, including
6 of your choice.

Sport Activity

Play any sport with colleagues,
the bill is covered.

Eat & Drink

Fruit, coffee and
snacks provided.